Use These 4 Storytelling Strategies to Grow a Loyal Following
Sharing personal struggles, triumphs, or the vision for the future, is an authentic method that resonates deeply, turning ...
Retailers fight customer churn with loyalty programs
Two-thirds of retailers offer loyalty programs, Salesforce found. Rewards play a powerful role in retaining customers, ...
T-Mobile’s handing out free lines to its most loyal customers
T-Mobile has frustrated many customers by announcing price increases for long-time users. However, the company now offers a ...
Travel perks can spice up loyalty, but customers still seek financial benefits
About half of consumers are extremely or very likely to use loyalty programs that offer travel options, according to an ...
Forbes13d
The Art Of Building Long-Term Customer Relationships
However, this type of loyalty isn’t automatic; it’s earned. Today, customers have more choices than ever, and if you’re not continually adding value, they’ll look elsewhere. So ...
AT&T reduces key customer discount by 50%
Currently, AT&T offers a $10 discount per month when a customer selects autopay and paperless billing when paying by debit card or using a bank account. Starting next month, that discount will drop to ...
The Loyalty Loop: How Embedded Finance is Reshaping Customer Engagement
Embedded lending’s alignment with modern SMB demands allows it to create a robust loyalty loop – from acquisition by promising a value-added, point-of-need service that puts them first to retention by ...