By teaming up with established payment technology partners, businesses foster dynamic relationships that create a virtuous ...

1. Proactive Support: Address issues before they escalate. Follow up, check in and make customers feel cared for. 2. Surprise ...

Millions of people, myself included, believed it. I’ve been a loyal Southwest customer for my entire adult life. Don’t tell Dave Ramsey, but I’ve even had the Southwest credit card — paid ...

For decades, brands have cultivated customer devotion not just by selling products, but by standing for something. Millions ...

However, while great customer service is crucial, there’s another way to retain customer loyalty: the recurring revenue model. Recurring revenue occurs when companies find a way to turn a one-time ...

Loyal customers of Asian supermarkets and other grocery stores that specialize in selling imported food are wondering what will happen to prices given the extra-high tariffs President Donald Trump put ...

About half of consumers are extremely or very likely to use loyalty programs that offer travel options, according to an ...