However, the Nearshore’s burgeoning shared services industry holds the promise of the “next wave” of Latin American BPO: one driven by homegrown providers. But along with that wave comes a boatload of ...

The BPO recognizes the important role that music plays in all of our lives, providing an outlet through which we can heal, reflect, remember, and pay tribute to our American heroes. It is an honor ...

A Philippines outsourcing lobby group has reassured American outsourcing firms not to be concerned over President Rodrigo Duterte’s statement about severing ties with the United States, describing his ...

Falletta became the first woman to lead a major American orchestra when she joined the BPO in 1999. She will mark 30 years with the orchestra in 2029. Under her leadership, the BPO has won two ...

MANILA, Philippines — Singapore-based business process outsourcing (BPO) firm TDCX has acquired an American BPO company with operations in the Philippines, citing the growing global demand for ...