The Digital Bridge Institute (DBI) and the SBTS group have launched a digital infrastructure centre known as Business Process Outsourcing (BPO) centre and the Security Operations Centre (SOC), to ...

Ongoing security awareness training for BPO employees to highlight potential threats is a cornerstone of fostering a ...

Ongoing security awareness training for BPO employees to highlight potential threats is a cornerstone of fostering a company-wide culture of data responsibility. Without this culture of ...

Security took centrestage for Microsoft when it suffered a $400 million loss due to a two-month delay in releasing Windows 2003. This was when it witnessed an attack from viruses 'Nimda' and 'Code ...

Coinbase’s recent data breach of $400 million has highlighted the role of low-paid customer service agents from India working for global crypto companies. Repor ...

The BPO honchos also sought our help in finishing the verification of guards and drivers at the earliest. They also requested that the condition of security guards accompanying women employees be ...

Thousands of call centre jobs have sprouted up in India in recent years But experts agree that India needs to tighten up call centre security and info tech laws to stay ahead in the call business ...

But what does this imperative mean for the Business Process Outsourcing (BPO) sector? What role can BPO-based solutions play in helping businesses achieve greater sustainability? How can ...