AI Chatbots are computer programs that use machine learning and natural language processing to understand and respond simulating human conversation. Find out how chatbots work.

A machine learning (ML) engine, based on neural networks, looks at a pattern (say, a text message) and maps it to a concept such as the semantics, or the intent of the customer sending the message.

Inside the artificial intelligence of a chatbot is machine learning and what's known as natural-language processing. BII The chatbot is trained to translate the input data into a desired output value.

Azure Machine Learning complements services like Microsoft’s Azure Bot Service, a scalable chatbot platform with which 400,000 digital agents have been created to date (with 3,000 coming online ...

Since the creation of the first chatbot in 1966, researchers have noticed that even crude conversational abilities can encourage people to anthropomorphize and place trust in software.

The Canadian lender has been using machine learning to help branch and call centre employees answer customer queries since 2018. It is now boosting the experience by experimenting with an engine ...

A machine-learning tool can easily spot when chemistry papers are written using the chatbot ChatGPT, according to a study published on 6 November in Cell Reports Physical Science 1.