These days every business leader I know recognizes the value of providing an exceptional total customer experience.

Dreams offers 24/7 customer support+1-866 738-0541, which is a strong advantage for travelers needing assistance at any ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's ...

The home-sharing giant says its new AI assistant has cut live support requests by 15%, with more personalization and features ...

Xcel Energy customers are experiencing more power outages for a longer period, according to an investigation by the Colorado ...

Organisations are increasingly training existing staff in AI competencies while exploring ways to supplement human teams with ...

Canon U.S.A. was listed among the 600 companies recognized for offering the best customer service in America, according to ...

This recognition highlights the organization’s commitment to delivering outstanding customer experiences and its leadership in service excellence. The Talkdesk Customer Care team was recognized ...

"At Delta Faucet Company, we strive to deliver exceptional experiences for every customer,” said Jill Ehnes, President at ...

Starbucks is hiring more baristas in an attempt to create a better coffee house experience and therefore attract more ...