The most useful call center layouts and workspace designs are the ones that aid productivity while conserving space. Consider the tasks your employees need to accomplish and the equipment they need to ...

I’ve always been interested in the layout of things: bikes, cars, pc boards—and ICs. Sometimes it is just the compactness. Back in 1974, I got on a plane to San Francisco with my usual pad of ...

Good layout design frames a story and impacts how you are informed by the content. For example, in the hallways of Sports Illustrated, editors hang up every page of the print edition to be reviewed ...