Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

When a non-tech expert encounters a tech-related issue of any kind, their first instinct may be to submit a ticket, DM the head of IT or pick up the phone. But regularly having to engage in ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Tech teams are working harder than ever in today's technology-driven world. As with teams across any department, extra support is critical when the scope of the work expands. To help, 12 Newsweek ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

JAMF puts AI inside Apple device management The company's new AI Assistant is designed to support tech support, helping IT admins find what they need and understand how and why devices they manage are ...

Opinions expressed by Entrepreneur contributors are their own. Nearly every industry is going through digital disruptions, making entrepreneurship more accessible. However, the constant change in the ...

A retired lawyer lost the money in a tech support scam, a type of online fraud that is surging. Citibank said it couldn’t recover the funds, which criminals wired from inside his account. David Welles ...

Falls are the number one cause of injury among adults 65 and older. But the truth is, your risk doesn't suddenly appear the day you turn 65. It increases gradually over time, especially if you're ...