In the ever-crowded CRM market, vendors must differentiate themselves to stand out from competitors. Pipeliner CRM founder and CEO Nikolaus Kimla tested that principle when he was forced to rebuild ...

The rise of open source CRM platforms in recent years reflects a major shift in how businesses approach customer relationship management. Small and medium enterprises are looking for systems that ...

The fate of a Linux visionary who is charged with murder will be decided in a trial starting Tuesday in Oakland, Calif. Meanwhile, the fate of the file system he created remains left in the hands of ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

The open source community can’t provide a drop-in replacement for expensive, high-end CRM applications from the likes of Salesforce.com or Siebel just yet. Still, you might be surprised at the level ...