The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Stu Sjouwerman ...

Sakichi Toyoda created the "Five Whys" (5Ys) as a method for identifying root causes of errors or problems way back in the early years of Toyota. He claimed that by asking "why?" five times, one could ...

Imagine you receive an email from your CEO instructing you to make an urgent wire transfer to a supplier. Since this email is from the C-suite, you immediately take action and make the transfer, never ...

Network outages can often be traced to four error-prone activities: fault analysis and response, configuration changes, scaling and failover, and security policies. You might have been alarmed to read ...