ATLANTA, Oct. 28, 2025 (GLOBE NEWSWIRE) -- AI testing and SaaS leader TestGrid today announced the launch of the first ever testing agent purpose-built for the ServiceNow ecosystem for ServiceNow ...

Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

Acquisition will advance the development of next-generation AI agents on the ServiceNow (NOW) platform, transforming data into actionable insights across systems Customers today engage with brands ...

New AI-elevated integration combines real-time transcription and unified routing to eliminate fragmented CX systems, lower costs, and accelerate ROI Five9 (Nasdaq: FIVN), provider of the Intelligent ...

Enterprise workflow software giant ServiceNow Inc. is beefing up its platform with yet another dose of generative artificial intelligence capabilities. The new features, which come as part of the new ...

Customer and employee service avatars demoed for ServiceNow Now Assist, powered by NVIDIA speech, LLM, and animation generative AI technology, highlight the potential for even more engaging, personal, ...

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...

A breakthrough AI-powered testing platform that brings light speed test case authoring, execution, self-healing automation, adaptive intelligence, and effortless scalability to ServiceNow modules ...