Salesforce ($CRM) growth prospects are fueled by its expanding AI platform, robust cloud ecosystem, and strategic ...

A good CRM system helps you gather new leads in a cost-efficient way. This can include inputting business card data via mobile app and scraping the internet for specific customer profiles.

Apparently it’s getting a lifeline from the Internet of Things. Gartner predicts “CRM will be at the heart of digital initiatives in coming years as enterprises look to create more targeted ...

As the Internet of Things (IoT) ramps up and connected devices become commonplace, customers will expect heightened engagement efforts from companies, speakers agreed throughout the CRM Evolution ...

we recommend learning more about CRM technology. You can do so by doing your research online. But make sure you have a reliable Internet Service Provider (ISP), such as Cox internet, in place to ...

The newness of the Internet as a sales channel, the different skill sets required to manage it, and the organisational barriers that these introduce all provide obstacles to success. The right ...

In fact, research company Gartner reckons that there’s even a space for CRM in emerging technology fields such as the Internet of Things. Loosely defined, the Internet of Things refers to the ...

For example, it’s important that our apps be able to run on the iPad although customers aren’t asking for it today, because in our view, the iPad’s a very important trend when it comes to the mobile ...

Is your organization prepared to handle that? Morphy’s point is that there’s a CRM angle to the Internet of things that a number of enterprises and entrepreneurs hasn’t thought of yet.

But the Internet of Things (IoT) is here ... they are learning how to connect modern CRM solutions to their overall IoT strategy to further engage with customers and harness valuable customer insights ...

Firstwave's Internet relationship management product - eRM - fills the market's need for cost-effective, rapidly deployable, easy-to-use eCRM solution. eRM offers companies a Web-based CRM ...

The wide range of features offered by customer relationship management (CRM) software can be both a blessing and a challenge. While these systems offer the ability to streamline information and ...