A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...
The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students are trained in various ...
The feedback in the 360-degree reviews was supposed to be anonymous. But it was crystal clear who’d made the negative comments in the assessment of one executive ...