Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Is the traditional command-and-control operations management model — which reigned supreme for decades in an era of relative stability and predictability — finally dead? All the signs we see say it is ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. As companies scale, they can become more complex, resulting in higher costs and reduced ...

The trend is clear. Many enterprises are adopting a cloud-first approach. Gartner, Inc. says that by 2024, more than 45% of IT spending on infrastructure services will shift from traditional data ...

BOSTON--(BUSINESS WIRE)-- State Street Corporation (NYSE: STT) and HCLTech announced today they are finalizing plans for State Street to assume full ownership of the Joint Venture operations (JV) ...