A sole focus on technology will not be enough if meaningful and measurable business process improvement is the goal. The first law of process improvement is to focus on customer CTQs — specific ...

Modern tools are helping businesses automate their processes without knowing programming languages. Putting this power into the hands of people at the forefront of the business is a great idea – who ...

Celonis has made its name as a process discovery company, helping companies understand the way work flows through its systems to expose inefficiencies, but up until now the company has left it to ...

After more than a decade of positive economic growth, all too many UK companies have become bloated with unwieldy bureaucracy and inefficient business processes that are slowing down innovation. While ...