Continuous improvement specialists are challenged to solve problems for their organizations or clients. They have acquired a wide array of tools, methods, and techniques for that purpose. If ...
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Getting to the Bottom of Your Problem: How to Use the 5 Whys
Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable ...
As part of their PGY3 training, Internal Medicine residents Brian Sanders and Matt Christensen decided to address gaps in medication reconciliation for patients at discharge. Discharge medication ...
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