Amazon sellers in the USA are burning out. Time is slipping. Orders are piling up. Product listings remain unoptimized. Customer messages sit unanswered. Sound familiar? You are not alone. Over 60% of ...

When Amazon launched the Alexa virtual assistant nine years ago, its ability to decode voice commands to set a timer or play a song seemed almost magical. Today, the bar for impressive language skills ...

From booking restaurant reservations to organizing your day, Alexa+ has a heightened level of intelligence and responsiveness. Building Alexa+ with Canadian lingo and common expressions in mind, ...

Following years of development, Amazon's next-generation digital assistant is nearly ready for public use. Panos Panay, senior vice president of devices and services, demoed Alexa+ at the company's ...

E-commerce giant Amazon is reportedly facing challenges with its upgraded AI assistant due to technical glitches that are ...

Microsoft (MSFT +0.55%) unveiled a series of new artificial intelligence (AI) projects and features at its Build 2023 conference on Tuesday. Of all the services, capabilities, and initiatives detailed ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...