STRL is researching automatic video summarization technology to support the production of short videos for online distribution in order to showcase TV programs to viewers. This exhibit shows a system ...

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The customer experience solution provider today announced auto-summarization for Agent Assist, which is part of the Genesys Cloud CX platform and available with the Genesys Cloud AI Experience ...

Covid-19 has forced us to change our working habits and reassess our work-life balance, thus highlighting the importance of cutting down on long work hours and promoting the spread of telework. This ...

Automatic summarization would be a particularly useful technology for Salesforce, which produces a variety of customer-service focused products. The company notes that the resulting summaries could be ...

TextTeaser, the text-summarization API that TechCrunch first profiled back in October 2013, is now open source and available on GitHub. Creator Jolo Balbin says that he decided to make the code ...

In this paper we address extractive summarization of long threads in online discussion fora. We present an elaborate user evaluation study to determine human preferences in forum summarization and to ...