Thousands of U.S.-bound packages shipped by UPS are trapped at hubs across the country, unable to clear the maze of new customs requirements imposed by the Trump administration. As packages flagged ...

Frustrated UPS customers are speaking out about missing packages as thousands of U.S.-bound shipments are stuck at hubs across the country. The new customs requirements from the Trump administration ...

UPS, the world’s largest courier, has destroyed U.S.-bound packages due to changes in customs regulations. Some UPS customers say they’ve spent weeks waiting and sifting through a string of ...

HOLYOKE — A thief made off with packages from a UPS trailer parked at a local distribution center, including one containing a wedding ring meant for a city woman, police said. On Sept. 3, a United ...