Microsoft released the second version of its customer relationship management package, promising expanded language coverage and tighter links to its latest Office and server software products.

Microsoft will release a new version of its CRM software around year-end. With the new version will come a special edition for small businesses, a subscription-based license for hosting services, and ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.

But over the years the lines have blurred, so from a functional perspective a small business may be just as well-served by a robust contact manager with CRM features as it would be by a born-and-bred ...

We cannot have a good relationship with our customers without a software system right? At least this is what most executives believe because software companies have been so good with their marketing.

Microsoft confirmed on Thursday that it is bringing forward the launch date of its much-anticipated CRM 3.0 package, but won't talk about pricing until next month. "We finished our release of ...

Cloud computing consulting firm GlobalOne Wednesday released the first of three CRM packages that aim to help financial services firms and banks transition to cloud computing with Salesforce.com. G1 ...

SugarCRM last week released an upgrade to its open source CRM system, a software package SugarCRM’s founders say they hope will woo customers that would otherwise turn to more expensive commercial CRM ...

A competitor to the popular InterAction software marketed by LexisNexis, Aderant Expert Front Office CRM (Expert CRM) is designed to help firms improve their business development efforts by ...

Leading Industry Analyst Group Honors S1 for the Fifth Time with Prestigious Award; Features S1's Software in "The Guide to CRM Automation" S1 Corporation (Nasdaq: SONE), a leading global provider of ...

Cloud computing consulting firm GlobalOne Wednesday released the first of three CRM packages that aim to help financial services firms and banks transition to cloud computing with Salesforce.com. G1 ...