Lauren Irwin-Szostak is the President and CEO of Business Processes Redefined, LLC with over 30 years in the collections industry. In the dynamic realm of business, where change is the only constant, ...

Tawn Albright is the Founder of the executive coaching firm Bowstring. He works with an array of leaders from start-ups to multinationals. Throughout my career, I've discovered a valuable lesson that ...

Consensus decision-making fosters collaboration but can slow progress if not managed effectively. Balancing consensus with leadership ensures efficiency without sacrificing inclusivity and engagement.

The real danger is not the fog of war itself, but leaders who hide behind it when the picture is already clear.

Whether you’re an entrepreneur, leader or just starting out, effective decision-making is a cornerstone of success in business. Every choice made, from routine operational tasks to major strategic ...

To date, I’ve written a fair amount about human decision-making on this site. However, one topic is an implicit focus in many of the posts I write. Still, it seldom ever receives explicit attention: ...

I used to teach a Master’s-level class in critical thinking and leadership, and I would start with the question, "What is good leadership all about?" There would be a noticeable pause for a while, ...

Delivering high-quality care starts with understanding what matters most to each patient. Clinicians can’t choose treatments that match patients’ priorities and values until they engage with them. The ...