Feedback has the power to motivate and improve performance, but it often backfires. Instead of sparking growth, it can trigger defensiveness or lead to silence. Some people soften their words so much ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

Whether they’re giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, a leader's job ...

"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." I was chatting to a ‘Head of’ the other day, who was asking me whether I could help her solve an issue ...

Difficult conversations are inevitable in business, but they don’t have to leave the involved parties walking away upset. Take the example of an account executive at a software firm who thought she ...

When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...

Without open lines of communication, it can be a struggle to build a healthy operational environment or team culture, causing your entire organization to suffer. Here’s how to do it the right way.

If you’ve ever walked away from a conversation wondering what just happened, you know that talking to someone and staying on ...

While employers can't prevent employees from engaging in political conversations at work, they can have a policy to keep them in check. Eighty-three percent of Americans admit they talk about politics ...