According to a survey, removing disputes from the payments ecosystem has “become the number one concern for sellers, with a tertiary concern of first-party-misuse1.” As noted in an update from Verifi, ...

Banking fraud is an unfortunate fact of life these days. At some point when reviewing your monthly checking account statement or online activity, you may notice a purchase you didn’t make. What should ...

We’ve all been there — you sent a PayPal payment, only to realize you made a mistake. Whether you accidentally sent money to the wrong person, paid the wrong amount, or changed your mind after hitting ...

A pending transaction is a charge that shows up on your credit card statement but hasn’t been reduced from your balance yet. Merchants may also place a pending transaction — or hold — on your account ...

Chargebacks are becoming an increasing challenge for retailers and financial institutions as digital transactions grow in popularity. But what exactly is a chargeback? A chargeback is a process that ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

Each credit card issuer has a built-in dispute option, either through the mobile app, phone banking, or a secure message.