I’m not exactly sure when it happened, but self-checkout kiosks are now everywhere. The concept was first introduced to shoppers in 1986 at an Atlanta Kroger. Scanning my own groceries has transformed ...

In a new Lending Tree survey, 27% of respondents said they had purposely taken an item without scanning at the self-checkout.

This willingness to wait longer for self-checkout hints at how people make plenty of imperfect decisions every day—often ...

Muhit Rahman is a writer at Game Rant from Bangladesh. A gamer since childhood, he grew up on strategy titles like Commandos, Desperados, and Warcraft. For the past two years, Muhit has been crafting ...

Self-checkout was sold as a frictionless shortcut, yet a growing body of data shows it is riddled with traps that most shoppers never see coming. From quiet "oops" moments that count as theft to ...

Some Walmart shoppers are grumbling about the retailer's self-checkout lanes. The benefit of self-checkout is in the eye of the consumer. For every shopper who is upset there's no self-checkout lane ...

Technology has a way of both making life radically more convenient and upsetting organized labor. This has always been the case. A case in point is California’s perpetual war on self-service machines ...

A new survey shows self-checkout theft is becoming increasingly common, with 27 percent of users admitting they’ve ...

More than a third of self-checkout thieves see the kiosks as “unpaid work” so taking small items “feels like compensation.” ...