The predictive dialer software market is expanding as contact centers adopt automated dialing to improve real-time customer engagement, eliminate manual calling, and boost agent productivity through ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Continuing to expand its conferencing audio solutions, ClearOne has released mobile applications ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

How to Decide Between a Power Dialer vs Predictive Dialer Your email has been sent When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers ...

Before today, if you wanted to replace your phone with the Hangouts Dialer, it was a pain. The app didn’t actually identify itself as a system dialer, meaning that tapping phone numbers within other ...

DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/1661ad/emea_outbound_dial) has announced the addition of Frost & Sullivan's ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...