Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

LA CROSSE, Wis. (WKBT) – Local college students are making connections with the community. Western Technical College Computer Support Specialist students are providing free tech services. The ...

Tara worked as a newspaper reporter and editor for more than 13 years and served as executive editor of the full suite of CDW Tech magazines until 2019. She enjoys learning about new technology and ...

When schools around the country shut down for the coronavirus, forcing districts to become remotely-run operations nearly overnight, at least one thing in the turmoil of a transition so monumental was ...

The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

CHESTERTON | Westchester Public Library offers the Tech Help Desk (previously the Computer Clinic) for patrons in need of computer help. The Tech Help Desk is free one-on-one technology help on a ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

The more time you spend fussing with the gadgets, apps and services in your life, the less you get to spend actually living it. Your time is precious — a fact made even clearer by everything we’ve ...