The utility's "Stream My Data" allows ratepayers to monitor their electric use second-by-second and track what the rate is at the time it's used. Consumers can see how much their racking up each ...

Utility companies typically attempt to read the meter every other month. The bill for the “off” month uses an estimate based on energy use during a similar period the previous year.

Customers who choose non-communicating meters are now charged a new monthly fee for manual meter reading, at $11.64 for either electric or gas meters, or $17.71 for both.

New meters shouldn’t cause utility bills to spike Re “Have your utility bills become a financial burden?” (Question of the Week, July 3): Yes, because when a so-called “smart meter” was ...