IP telephone service provider Vonage is on a mission to rebuild user trust by improving its reputation for customer service. That reputation has been less than stellar in the past. User postings ...

Packetizer is an online community of VoIP, videoconferencing and mobile communication users. The community's Daily Payload feature aggregates news and views from Packetizer members and participants.

Vonage announced a move this morning that if they handle it right- and that's one big honkin' IF- their customer service could improve several fold. I'm talking about a new alliance with open-source ...

Last week, Vonage reported its 2006 second-quarter results. Vonage is a VoIP service provider, with more than 1.8 million subscriber lines as of June 30, 2006. Vonage offers the company’s voice ...

LONDON--(BUSINESS WIRE)--Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that global financial super app ...

Agents elevate customer engagement with Vonage AI-powered Contact Center as a Service solutions; integrations with leading Customer Relationship Management (CRM) systems to boost agent productivity.

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage (Nasdaq:VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has launched Vonage ...

It is the customer who decides if you are providing good customer service – or not. And if the customer experience is good – or not. It’s your customers’ perceptions of you and your company that count ...

Customers worldwide recommend Vonage's Communications Platform as a Service (CPaaS), receiving a Gartner Customers' Choice recognition; company recognized as a Visionary in the Gartner Magic Quadrant™ ...

HOLMDEL, N.J., June 18, 2025 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ:ERIC), has ...

Agents elevate customer engagement with Vonage AI-powered Contact Center as a Service solutions; integrations with leading Customer Relationship Management (CRM) systems to boost agent productivity.