BOSTON — SAP AG today unveiled upgrades to its SAP CRM 2007 software that include support for Web 2.0 applications. The upgraded software, introduced at a press conference this afternoon at the ...

Sage Software has announced a strategy revamp which will see Web 2.0 functionality merged into its CRM products in an attempt to take on stalwarts Microsoft and Salesforce.com. Sage's new CRM ...

Christiana Jolaoso-Oloyede writes for media publications, B2B brands and nonprofits. Using her research, analytical and writing skills from her training as a lawyer, she focuses on garnering accurate ...

The simplicity of Really Simple Systems' online CRM solution has yet again been showcased with the implementation of Intelligent Import, as John Paterson, CEO of online CRM, web CRM and small business ...

Really Simple Systems, a provider of online, Web, and small business CRM systems, has implemented its new Intelligent Import feature into its small business CRM system, removing the need for multiple ...

Lithium has bought up social CRM provider Social Dynamx and turned it into Lithium Social Web, a social customer care service capable of responding to the deluge of social commentary now found in the ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

When your list of contacts has outgrown your Rolodex and you begin to forget important client details, it may be time to implement Customer Relationship Management (CRM) software into your business ...

In the run-up to Christmas, upmarket retailer Brooks Brothers promotes gifts on its Web site and through email marketing. Like many retailers, the company is able to measure Web traffic as the ...

CRM software used within the nonprofit sector is designed to help organizations manage and grow their relationships with benefactors, organize outreach, and monitor activities. A CRM tool can improve ...