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NORTHAMPTON, MA / ACCESS Newswire / June 11, 2025 / Aflac Incorporated Originally published by CMSWire One team. One mission.
A couple years ago, my organization introduced what we now call the Aflac Cancer Care Hotline, a dedicated customer service line for policyholders who contact us with a first-time cancer diagnosis.
NORTHAMPTON, MA / ACCESS Newswire / June 11, 2025 / Aflac IncorporatedOriginally published by CMSWireOne team. One mission. One customer segment. Aflac's hotline for newly diagnosed cancer patients pr ...
Discover the top insurance companies in the U.S. for 2025, ranked based on customer satisfaction, financial strength, and overall service. From auto and home to life and health insurance, find out ...
The largest and most impactful AI model in place today at Aflac helps auto adjudicate simpler claims, giving customer service agents more time to focus on complex cases. A human will always remain ...
"I'm excited to start this partnership to provide efficient benefit administration with exceptional customer service for the people of Maine," said Luke Monahan, Director of the Maine Paid Family & ...
When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went ...
Ten years ago, Gladly burst onto the CX scene with a revolutionary idea: to put customers at the center of customer service. As other platforms revolved around tickets and cases, Gladly created a ...
Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's phone number.