REFLECTIONS TODAYThis is perhaps the hardest of all of Jesus’ commandments: “Love your enemies, and pray for those who ...

The Trump company announced Monday a new business, Trump Mobile, that will offer cell service in a licensing deal and sell ...

The U.S. strike on Iran fueled fears that Israel's war with Tehran could escalate to a wider regional conflict, and other countries began reacting Sunday ...

Emergency workers pulled more bodies Wednesday from the rubble of a nine-story Kyiv apartment building demolished by a Russian ...

Customer service representatives have been impacted by rising digital technology over the years. This has put call center ...

A new paid leave program for city workers is causing "unintended consequences" at Denver's 911 call answering center, with ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes ...

To conduct business confidently, consumers and businesses must be certain they can trust the identity of the caller.

Better Together has gained significant momentum as the initiative’s governance committee has convened every month to focus on ...

To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business process outsourcing sector.

READING, Pa. - Federal authorities have charged the operator of a Berks County call center for allegedly failing to pay over $1 million dollars in taxes. 42-year-old Alan Redmond of Wyomissing is ...