Unlike ChatGPT and other popular chatbot models, Woebot was not “generative A.I.,” that is, capable of generating unique ...

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AI is changing the field of mental health care—but can AI chatbots truly provide effective mental health support, and could ...

Learn how Best Buy transformed customer experience with AI, reducing 93 contact center apps to streamlined solutions and ...

We asked our readers which AI apps deliver the best results—and which fall flat. The answers may surprise you.

Wysa is an AI chatbot designed to provide around-the-clock mental health support—and it’s not the only one of its kind.

ChatGPT Plus has evolved over the last year, bringing with it "reasoning" models, better image generation and more studio ...

Users seeking steamy romance from their AI companions are getting yoga guides instead. Here’s how to stop your chatbot from ...

Want a risk-free playground to test whether AI is a good fit for you? Here are some of eWeek tech writer Kezia Jungco’s ...

AI chatbots like ChatGPT are leading users into disturbing delusions and real-world harm, raising urgent questions about ...

Emotional intelligence experts generally agree that there are “right” or “best” answers to these scenarios, based on conflict management theory — and it turns out that the LLMs and AI chatbots chose ...

Using the prompt “Summarize this PDF” is a lifesaver for long documents. Instead of having to work your way through 30-odd ...