CIBC has won the 2025 Digital CX Award for Best Use of AI for Customer Experience from The Digital Banker, recognizing the bank's innovative AI-powered voice assistant.

Trusted by 8 of the top 10 retailers and CPGs and recognized for driving last mile AI impact by modernizing data, industrializing GenAI, and scaling AI. SAN FRANCISCO, June 10, 2025 /PRNewswire/ ...

Q1 2026 Earnings Call Transcript June 4, 2025 Sprinklr, Inc. beats earnings expectations. Reported EPS is $0.12, expectations ...

Health wearables are poised to become the next frontier in real-time personalization. CX leaders should start thinking well ...

Bestseller Osman (the Thursday Murder Club mysteries) launches a promising new series with this sprightly tale of a father- and daughter-in-law who join forces to take down a shadowy killer.

CCW Award finalist and pioneer in native AI to lead three speaking sessions OMAHA, Neb., June 05, 2025 (GLOBE NEWSWIRE) -- Mosaicx, a pioneer in customer experience, today announced the launch of the ...

If you just want to see today’s Connections answer, we’ve got you covered below ... If you couldn’t solve today’s puzzle, be sure to check back in tomorrow. Wyna Liu, who has been editing ...

Get instant AI insights that help supervisors resolve customer issues faster. Real-time summaries and transcripts allow supervisors to coach agents, barge, or take over a call without missing a beat.