This is where KPO stands apart. From process to judgment BPO is built on repeatability. Contact centers, finance operations, ...

Your IT-BPO career starts at SM Center Muntinlupa. In collaboration with Technical Education and Skills Development Authority (TESDA), Department of Labor and Employment (DOLE), IT and Business ...

Discover how a YouTuber infiltrated and disrupted a Philippine crypto scam hub, revealing fake investments, data theft and hidden call center tactics.

BPO providers aren’t just adapting to match ... Other capabilities may be needed as well, such as design skills to eliminate supply chain emissions by changing products’ material requirements ...

President Marcos recently made key directives towards the skills agenda. He approved the funding for the upskilling of 340,000 workers in the BPO industry annually to “ensure the country’s ...

The new BPO facility positions Ghana to capture a larger share of ... A central focus of the AIDEC Digital Hub is addressing youth unemployment through job creation and skills development. The ...

Times BPO provides employee training programs to ensure that new agents are equipped with: Communication & Accent Training, Sales & Customer Handling Skills, Process & Compliance Training. By helping ...

READ: IMF sees 36% of PH jobs eased or displaced by AI Aside from upskilling programs, the business group must also prioritize action for the integration of digital and AI-related skills into the ...

BPO Jobs is a good way to upgrade communication skills. Taking a job in BPO for a fresher is a great way to gain experience and develop new skill sets that will help in the future. It is one of the ...

These general BPO interview questions analyse the ability of the candidates and it is your chance to showcase your skills appropriately. We have provided some questions below, take a look at them and ...

For Sudolsky, the industry will no longer scale with “hundreds of thousands of jobs” for fresh graduates like before, but may introduce “roles requiring technical skills and comfort with tech tools”, ...

With government support, exceptional language skills, and innovative testing solutions, the Philippine BPO industry is poised for continued growth and success.