Automation has become essential for all retailers – from CRM to chatbots. However, many IT projects fail to meet business ...

Panaya, a leader in AI-powered Smart Testing and Change Intelligence for ERP, CRM, and Enterprise Cloud Applications, announces a new partnership with QualiZeal, a trusted leader in AI-driven Quality ...

AI startup Dreamhub has launched the world’s first AI-native CRM for B2B SaaS, challenging the legacy technology limitations of leaders like Salesforce and Hubspot. Built with a modern AI-vertical ...

Scientific Games' Lori Szymanski knows her way around customer relationship management, having launched CRM programs for 11 US lotteries ...

PLEASANTON, Calif., June 4, 2025 /PRNewswire/ -- Veeva Systems (NYSE: VEEV) today announced Astellas has chosen Veeva Vault ...

Y Combinator CEO Garry Tan believes startup founders can learn critical lessons from Palantir Technologies Inc. PLTR forward-deployed engineers (FDEs) to compete against enterprise software giants.

The CRM provider plans to use the software company’s data governance tools to build “the most complete, agent-ready data ...

Salesforce (NYSE:CRM) is set to announce its earnings on Wednesday, May 28, 2025. For traders who operate based on events, historical trends around earnings announcements can serve as a significant ...

Customers, whether they are new or have been loyal to your business for years, can be easily managed and categorized based on ...

which McDermott presented at this year's customer conference of the company known for its IT service management platforms – and also formulated his next goals: "The CRM of today is broken ...

The CRM also helps each agent suggest the customer's next steps, with the company taking inspiration from tech giants like Spotify. "When we listen to Spotify, we get a playlist and then it ...