Walmart is preparing for sweeping changes in the way consumers shop, investigating how to make products appealing not just to human consumers, but also to the AI agents that will one day shop on ...

Coinbase expects to pay $180 million to $400 million relating to remediation costs and voluntary customer reimbursements related to this incident, which saw attackers gain access to users personal ...

Marks and Spencer (M&S) has confirmed customer data was stolen during the Easter DragonForce ransomware attack on its server infrastructure, and that it will be prompting all online customers to ...

Marks and Spencer (M&S) confirms that customer data was stolen in a cyberattack last month, when ransomware was used to encrypt servers. The attack occurred on April 22, 2025, significantly ...

The customer was unsure what to do in this terrifying situation. Getty Images A customer’s fast food dinner came with a terrifying one-word note — leaving them unsure on how to handle the ...

Surveillance footage confirmed that Rasbach was at the restaurant on that date. The customer said she was halfway through her to-go bowl of spring mix, grilled salmon and beef bulgogi and toppings ...

The latest generation of AI agents are capable of taking action on behalf of people in a range of functions, including coding, customer service, legal services and booking an appointment with a ...

Business growth has become a CIO imperative, and revenue-minded IT leaders are fostering customer-focused cultures, cross-functional teams, and product-based approaches to deliver. Instead of ...

Car rental giant Hertz Corporation warns it suffered a data breach after customer data for its Hertz, Thrifty, and Dollar brands was stolen in the Cleo zero-day data theft attacks. "On February 10 ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Customer satisfaction with bank and credit unions overall is stable compared to last year, according to the latest American Customer Satisfaction Index Survey. But there’s more volatility among ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...