This week’s youth culture roundup covers the meaning of Dark Mango psychology, TikTok’s Man of the Year trend, Sabrina ...

TechRadar Pro was live in Las Vegas for Zendesk's annual convention, where we heared from company execs and global influencers about how AI is set revolutionize customer service and sales.

Zendesk Inc. (ZEN) on Tuesday reported a loss of $21.5 million in its second quarter. The San Francisco-based company said it had a loss of 25 cents per share. Losses, adjusted for stock option ...

Customer service provider Zendesk has helped Internet Archive resolve a breach that let hackers send emails on behalf of the digital library. In the latest episode in a series of cyber-attacks that ...

Zendesk, a company that provides AI solutions for customer experience (CX), has introduced outcome-based pricing for AI agents. This new pricing model directly aligns costs with the tangible value ...

Starting price: $19 per month. Key features: Zendesk Sell is a straightforward, modern customer relationship management (CRM) sales solution offered by Zendesk with a variety of tools for ...

Commissions do not affect our editors' opinions or evaluations. Zendesk Sell is a web-based and mobile customer relationship management (CRM) tool that helps sales, marketing and support teams ...

So now, as enterprises increasingly adopt generative AI tools, noted Adrian McDermott, CTO of Zendesk, they must do so with an eye on enhancing customer experience (CX). McDermott spoke at ...

After the Google One VPN shutdown in late June, the “Dark Web reports” function is now coming to all Google Account holders from late July 2024. When opening the Google One application today ...

It helps match the dark ‘&’ logo introduced last year. There’s already a Material You (last August) bottom bar and a pretty nice homescreen widget, but the app is still using the old account ...

Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer ...

In this June, it was reported that Software-as-a-Service (SaaS) provider, Zendesk would lay off eight percent of its workforce amounting to 320 employees The decision was based challenging ...