TechRadar Pro was live in Las Vegas for Zendesk's annual convention, where we heared from company execs and global influencers about how AI is set revolutionize customer service and sales.

Security researchers observe hackers running pig butchering scams They're impersonating legitimate businesses through Zendesk's services The researchers said Zendesk's vetting system isn't ...

The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. In this review, we’ll cover everything from features and pricing to ...

In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong ...

Starting price: $19 per month. Key features: Zendesk Sell is a straightforward, modern customer relationship management (CRM) sales solution offered by Zendesk with a variety of tools for ...

VB Transform brings together the people building real enterprise AI strategy. Learn more Zendesk’s customer experience platform is getting a fresh injection of artificial intelligence.

Last year was a tough one for Zendesk, with several months of uncertainty. But the company appears to have emerged from that instability, none the worse for wear, with a new private equity owner ...

Integrates with RingCentral MVP for a complete employee and customer experience BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE: RNG), a leading provider of AI-powered global enterprise ...

SAN FRANCISCO and WOBURN, Mass., Sept. 16, 2010 (GLOBE NEWSWIRE) -- Zendesk, a leading provider of web-based customer support software, and LogMeIn (Nasdaq:LOGM), a provider of SaaS-based, remote ...

Zendesk, a customer service software company based in San Francisco, is laying off 8% of its global workforce. The tech firm’s CEO, Tom Eggemeier, told employees about the layoff round in a ...

LIV golfers are teeing it up at the Masters this week—18 of them, to be exact—and they’re sporting their various team logos on Augusta National property. Dustin Johnson, Bryson DeChambeau ...