TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (Customer Experience) technology and services innovator, today ...

After stumbling out of the starting gate in Big Tech’s pivotal race to capitalize on artificial intelligence, Apple tried to regain its footing Monday during a developers conference that focused ...

The company also introduced artificial intelligence in its devices in the opening presentation of a company conference.

Apple wants you to look good and retro for WWDC 2025 and has limited-edition hoodies, T-shirts and baby onesies with the company's original rainbow logo on it.

Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), ...

Jana Partners is lining up support for a possible boardroom battle at Lamb Weston after a survey showed roughly half of its ...

Canadian Tire Corp. has expressed interest in purchasing Hudson’s Bay’s intellectual property, which may include its iconic stripes and logos, according to a source close to the beleaguered ...

Customer service software giant Zendesk will buy Sydney’s Local Measure in a deal that values the contact centre platform maker at $100 million and completes its return from near collapse during ...

The software is included in Zendesk Suite alongside ticketing, help center and chatbot capabilities. While Zendesk Talk and Suite might be too feature-rich for companies seeking simple call center ...

The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. In this review, we’ll cover everything from features and pricing to ...