Zscaler is uniquely positioned at the intersection of zero-trust security and enterprise AI adoption, leveraging massive data ...

Media major Zee Entertainment is going back to its iconic ‘Z’ logo after eight years, as it transforms into a content and technology company. The company unveiled its ‘Z’ logo over the ...

TechRadar Pro was live in Las Vegas for Zendesk's annual convention, where we heared from company execs and global influencers about how AI is set revolutionize customer service and sales.

Customer service software giant Zendesk will buy Sydney’s Local Measure in a deal that values the contact centre platform maker at $100 million and completes its return from near collapse during ...

Security researchers observe hackers running pig butchering scams They're impersonating legitimate businesses through Zendesk's services The researchers said Zendesk's vetting system isn't ...

A new report by security researchers has revealed how Zendesk’s platform can be exploited to facilitate phishing attacks and investment scams, such as romance baiting schemes. The findings emphasize ...

Zendesk Inc. (ZEN) on Tuesday reported a loss of $21.5 million in its second quarter. The San Francisco-based company said it had a loss of 25 cents per share. Losses, adjusted for stock option ...

The sales CRM for Zendesk isn't great on its own, but when combined with the helpdesk software, it's quite formidable. In this review, we’ll cover everything from features and pricing to ...

In a bold move to drive the adoption of artificial intelligence (AI) in customer support, Zendesk has announced an outcome-based pricing model for its AI agent capabilities. Maureen Chong ...

Zendesk, a company that provides AI solutions for customer experience (CX), has introduced outcome-based pricing for AI agents. This new pricing model directly aligns costs with the tangible value ...

Starting price: $19 per month. Key features: Zendesk Sell is a straightforward, modern customer relationship management (CRM) sales solution offered by Zendesk with a variety of tools for ...

So now, as enterprises increasingly adopt generative AI tools, noted Adrian McDermott, CTO of Zendesk, they must do so with an eye on enhancing customer experience (CX). McDermott spoke at ...