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Mastering ITIL 4, Ep. 7 - Service Value Chain (SVC)
📘 Mastering ITIL 4 - Episode 7: The ITIL Service Value Chain If the Service Value System (SVS) is the heart of ITIL, then the Service Value Chain (SVC) is the heartbeat that keeps value flowing. In this episode, we dive deep into the engine that transforms opportunities and demand into real business value. 🔍 What you’ll learn in this ...
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