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What is CRM? | Customer Relationship Management
10:37
YouTubeEducationleaves
What is CRM? | Customer Relationship Management
In this video, you will learn " What is CRM? | Customer Relationship Management " Topics I have covered are: 1. CRM meaning in business, or definition of customer relationship management. 2. Types of CRM ( Customer Relationship Management ). 1. Operational CRM (or Salesforce automation), 2. Analytical CRM (or business intelligence), 3 ...
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Customer service Skills
What is Customer Satisfaction? | Definition and How to Measure Customer Satisfaction
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What is Customer Satisfaction? | Definition and How to Measure Customer Satisfaction
YouTubeMoment
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4:52
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10. Understanding Customer Needs
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What is customer service ? The 7 Essentials To Excellent Customer Service
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